HomeHow ToHow to Recover a Lost Snapchat Streak & Get It Back

How to Recover a Lost Snapchat Streak & Get It Back


“As an Amazon Associate & Affiliate Partners of several other brands we earn from qualifying purchases.” [Read More Here]


Snapchat is a top-rated social media platform for a lot of reasons. The app offers much more features than just sharing photos and videos. One of the most popular is Snapchat Streaks.

Most Snapchat users use this feature. And is one of the main reasons they keep returning to the app. When you start a Snapchat streak, it gets very addictive, and you try to make it as long as you can.

However, sometimes due to problems, you may lose your Snapchat streaks. This is frustrating as there isn’t any direct way to get it back. But don’t worry; this article will tell you all the possible methods through which you can recover your lost Snapchat Streak.

How Does Snapchat Streak Works?

Before jumping to the solution, let’s see what Snapchat streaks are.

Snapchat streaks, or Snapstreaks, represent your regular conversation with another Snapchat user.

A Snapstreaks starts when you and your contact send at least one snap to each other in 24 hours for straight three days.

The Snapstreaks doesn’t include any regular text conversations. It has to be only photos or videos, or you will lose the streak.

Once the Snapstreak starts, a fire emoji will be visible next to your friend’s name. A number will start appearing next to the emoji as the day passes. This number represents the Snapstreak, the days you’ve sent snaps to each other.

If you miss even a single, your Snapstreak will be lost. You may see an hourglass emoji, a sign to send the snap to other users within the remaining time.

But as we mentioned earlier, sometimes the Snapstreak can also be gone due to the issues from the app itself. So, let’s see how to recover your streak from there.

Steps to Recover a Lost Snapchat Streak

  1. Firstly, open the Snapchat app and tap on the profile icon at the top left corner of the screen.
Snapchat Home - Pointing To Profile Section
  1. Tap on the Settings icon from the top right corner of the profile page.
Snapchat Profile - Pointing To Settings
  1. Scroll down from the Settings, find the Support section, and select the I Need Help option.
Snapchat Settings - Support Section
  1. A Snapchat support page will appear. On that page, tap on Snapstreaks to browse the support topics on Snapstreaks.
Snapchat Support
  1. Now again, scroll down until you find a question that says, “What if my Snapstreak has gone away, but I know we’ve sent a Snap (not Chat) back and forth within the 24-hour window?”
  1. And click on the Let us Know link, which will take you to the Contact Us page. From there, you have to select the I lost my Snapstreak option.
Snapchat Support - I Lost My Snapstreak
  1. This will open a form where you have to enter your details like username, email, phone number, friend’s username, and more. Make sure you fill in all the details correctly, and once you are done, tap on the Send button, which will submit your request.
Snapchat Support - Contact Us
Snapchat Support - Contact Form
Snapchat Support - Contact Form 2

Now, wait for the reply from Snapchat support. If the issue was really from their end, they usually fix it within a short time. If you’re facing this issue with multiple users, follow the same step for every new request.


Protect Your Online Privacy With Surfshark
[The VPN that we use here at Tech Arrival]


Frequently Asked Questions (FAQs)

Can One Person Keep Snapchat Streak Alive?

No, the whole point of Snapstreak is when both parties send snaps to each other at least once in 24 hrs. So, if any of you stop sending snaps, the Snapstreak will be lost.

How Long Does It Take to Get the Snapchat Streak Back?

Once you send the request to Snapchat support, it takes around 24 hours to review your request and get a reply on whether your streak can be restored or not. If the Streak is gone due to any technical error, you will surely get it back.

What is the Hourglass Emoji, and What Does It Mean?

The hourglass emoji means that you’re about to lose your streak. This is a reminder to send the snap before you lose your streak. The emoji starts showing when you’re left less than 4 hours to send or receive a snap.

What Doesn’t Count On a Streak?

Multiple things don’t count on a streak, including the regular Text Chats, Group Chats, Stories, Memories, etc. Ensure you only send a photo or video snap to your friend to maintain the streak. 

Published By

Mehul Boricha
Mehul Boricha is the founder of Tech Arrival & Astute Links. He is a computer and smartphone geek from Junagadh, Gujarat, India. He is a Computer Engineer by Education & an Entrepreneur by Passion. Apart from technology geek, he is an audiophile & loves to connect with people.

Leave a Comment

Please enter your comment!
Please enter your name here

By submitting the above comment form, you agree to our Privacy Policy and agree with the storage and handling of your data by this website.

Stay Connected

Subscribe to our Newsletter

Stay updated with all the latest news, offers and special announcements.

By signing up, you agree to our Privacy Policy and agree with the storage and handling of your data by this website.

Latest Posts

How Much Does it Cost to Create an App

It is estimated that 175 Billion mobile apps are downloaded yearly, and an average person uses 9 mobile apps per day and over 30...

13 Best Automatic Wallpaper Changer Apps for Android

Why use the same wallpaper on your Android phone when you have the option to change it every minute? Several wallpaper changer apps automatically...

12 Best Free Photo Editing Software for Windows

Whether you want to edit a picture for your client or social media, you need the help of good photo editing software. Most photo editing...

Incogni Review: Remove Your Personal Data From the Internet

In this modern internet world, there is no such thing as privacy anymore. The internet is full of data brokers that collect information about you....

Competitor Analysis & Research for Mobile Apps

The mobile app market is currently crowded with millions of apps for users to download. Like in most industries, app businesses must go the extra...

All Time Favorites

18 Best WiFi Hacking Apps for Android

When you enter the hacking world, you would know that almost every basic tutorial you would search for on the net won’t be possible...

21 Best Android Apps Not on Google Play Store

Google Play Store has the most extensive collection of apps for Android. Almost everyone downloads apps from the Play Store. But many excellent apps...

14 Best Game Hacker Apps for Android (With/Without Root)

Are you a mobile gamer? If you are, then you've come to the right place. In this post, we are going to tell you...

How to Download Torrent Files with IDM (Torrent to IDM)

Hey guys, you may all have heard about different ways to download torrent files. And some of you may also have downloaded them using...

11 Best Download Managers for Windows

The Internet is a vast resource of a lot of things which includes music, videos, movies and a lot of other things. The ability...